Our intimate understanding of the business sector in which we operate enables us to achieve more effectively our client’s debt collection goal.
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Our intimate understanding of the business sector in which we operate enables us to achieve more effectively our client’s debt collection goal.
Focus Business Solution Limited (FBSL) is a leading Indian company specializing in comprehensive, technology-enabled debt collection and recovery services. Since its inception in 2006, FBSL has established itself as a trusted partner for banks, NBFCs, FinTechs, and other financial institutions, offering an integrated suite of services that includes tele-calling, field collections, digital engagement, and legal support.
With over 22 years of experience, FBSL has pioneered a hybrid collection model that effectively combines traditional recovery practices with advanced digital infrastructure. This model enables scalable, cost-effective, and regulation-compliant operations tailored to both urban and rural markets. Our proprietary tools—such as the R-CAP CRM system and fTouch mobile application—are designed to streamline workflows, enhance visibility, and drive recovery efficiency.
FBSL has successfully achieved 100% geographic coverage in Gujarat and has a growing presence in the metro cities of Maharashtra and Madhya Pradesh. The company now seeks to capitalize on the significant market opportunity by expanding into Tier 2 and Tier 3 cities within these states and eventually establishing a nationwide footprint.
